About this role
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
London, UK (3 days p/week in-office) Full-time permanent role
At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for EMEA (specifically for the Spanish region) you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.
You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.
How you'll make an impact
• Manage relationships : Nurture a portfolio of 40 partner relationships, serving as a trusted advisor
• Drive partner growth : develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo
• Lead referrals and co-selling : build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success
• Showcase Klaviyo expertise : articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
• Operate with revenue goals : be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth
• Collaborate cross-functionally : work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
• Travel : spend up to 25% of your time traveling across the the Spanish region to build relationships and attend events when needed
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up
Who You Are
Experience:
• 2+ years in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
• Experience working with digital marketing agencies and/ or systems integrator partners
• Proven ability to manage mul