About this role
As a People Operations Specialist, you will act as the primary HR contact and trusted advisor in our distribution centre, partnering closely with site leadership and employees to drive people-centric initiatives, ensure compliance, and create a positive work environment by fostering a safe, inclusive, and performance-driven workplace culture.
What You Will Be Doing:
• Primary HR point of contact : Own all operational HR matters on site and handle day-to-day colleague queries, liaising with support functions as needed.
• Leadership coaching and advice : Coach and advise senior leaders on HR topics across the full employee lifecycle.
• Employee relations : Handle employee relations cases and resolve conflicts, applying company policy and local employment law.
• Disciplinary management : Carry out disciplinary measures fairly and in line with policy, escalating to the Senior People Business Partner where necessary.
• Recruitment and HR projects: Support recruitment with the central Talent Acquisition team, and manage HR projects with central and international HR teams.
• HR delivery and metrics: Implement local HR processes such as performance reviews, training, and succession planning, develop site-specific HR policies, and monitor metrics including absenteeism, turnover, engagement, and headcount.
Who You Are:
• Hold a CIPD Level 5 qualification.
• Have demonstrable operational HR experience, ideally in a production or logistics environment.
• Organise well, prioritise, and handle multiple tasks at once, with outstanding attention to detail and accuracy.
• Resolve conflict and manage stakeholders effectively.
• Know HR practices, policies, and employment law, and have experience in HRIS.
• Communicate excellently in writing and verbally, and build strong relationships at all levels of the organisation.
• Solve problems proactively and analytically, using data to improve site performance.
• Maintain strict confidentiality and exercise good judgement.
• Bring empathy, a hands-on approach, an innovative mindset, and a customer focus, and lead by example to keep HelloFresh DNA at the centre of the work.
• Be proficient in Microsoft Office (Word, Excel, PowerPoint - ideally the GSuite).
Workday experience would be advantageous, but not essential!
What you will get in return:
● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance
Location : The Windmill, 1, Holme Lane, Spondon, Derby, DE21 7HW This is an in person, on site role. It is Monday - Friday core business hours, but there may need to be some flexibility required on an ad hoc basis to handle night shift meetings at 1800/1900.
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfo