About this role
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Summary Overview:
Goal: Drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market.
Key Responsibilities: Manage the entire sales cycle from lead generation to closing, maintain a strong sales pipeline, and mentor junior team members. You'll also attend networking events and collaborate with internal teams to provide the best solutions for clients.
Location: London, with a hybrid work setup (3 days in the office, 2 days remote).
As a Senior Account Executive, you will be responsible for developing new business across multiple sectors. You'll work to understand client needs and provide a tailored Trustpilot solution for them. Your goal will be to develop and close new business while providing excellent client service. You will have experience selling a solution and demonstrate a strong track record of success in previous sales roles. We are looking for a creative sales professional with a passion for driving results.
What you'll be doing:
• Generate new business opportunities with prospective clients by targeting all verticals in the UK market
• Manage the full sales cycle, from lead generation and product demos to pricing, negotiation, and closing. Work with our sales development team to close a high percentage of new leads
• Build and manage a robust pipeline of relevant opportunities to meet and exceed sales targets
• Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management and your peers
• Mentor and support junior Account Executives
• Liaise with Customer Success to ensure a smooth and professional handover happens between Trustpilot and the client
• Attend events to network and create leads, generating interest in the Trustpilot platform
• Work with our marketing team to identify leads gathered from webinars and events
Who you are:
• 5+ years of experience selling complex Software as a Service (SaaS) solutions to senior decision makers is required
• Proven ability to meet and exceed sales targets
• A passion for building and maintaining strong client relationships
• Familiarity with sales metrics and how to use them to plan for growth
• A desire to grow your skills whilst mentoring others
What's in it for you:
• A hybrid work set up (3 days in our Central London office, 2 days WFH)
• Competitive base salary with an uncapped commission structure + company bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you