About this role
ABOUT US
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for technical roles (engineering, product, data, and infrastructure), delivering a high-quality experience for candidates, interviewers, and hiring managers
- Partner closely with hiring managers as a trusted advisor to define role requirements, develop compelling position profiles, and align on hiring priorities and timelines
- Develop and execute targeted sourcing strategies across multiple channels (LinkedIn, referrals, communities, events, etc.) to attract both active and passive technical talent
- Proactively identify, engage, and close top technical candidates in a competitive market
- Manage and continuously optimize the interview process, ensuring efficiency, consistency, and equitable hiring practices
- Track, analyze, and report on key recruiting metrics (pipeline health, time-to-fill, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment.
- Proven ability to develop and execute recruiting strategies that align with business objectives.
- A well-established network within the tech industry and a passion for building new connections.
- Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization.
- Proficiency in using recruiting metrics and data to inform decisions and improve processes.
- Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals.
EVEN BETTER...
- Understanding of technical roles and the ability to assess technical talent is a plus.
- Proficiency working with Ashby (ATS).
OUR VALUES
- Tr