About this role
ABOUT THE TEAM
OpenAI's Go-To-Market team helps organizations understand, adopt, and scale the use of advanced AI across their businesses. Our team brings together Sales, Solutions, Customer Success, Marketing, Partnerships, and other cross-functional leaders to support customers in deploying AI responsibly and delivering meaningful business outcomes.
ABOUT THE ROLE
As an Account Director focused on Media, you will lead relationships with a select portfolio of the largest and most strategically important media, entertainment, publishing, streaming, and digital content companies. You will help these organizations apply OpenAI's technology to transform content creation, audience engagement, advertising, personalization, customer experience, employee productivity, and new AI-powered products and services.
This role combines deep enterprise sales experience, executive relationship management, media industry knowledge, and technical fluency. You will work across complex, highly matrixed organizations to identify strategic opportunities, build alignment with senior decision-makers, and lead enterprise-wide adoption of OpenAI's products.
You will own the full customer lifecycle, from strategic account planning and opportunity development through negotiation, deployment, consumption growth, and long-term expansion. In close partnership with Solutions, Product, Engineering, Research, and other internal teams, you will help shape OpenAI's media go-to-market strategy and establish durable relationships with some of the industry's most influential companies.
IN THIS ROLE, YOU WILL:
- Manage a small portfolio of large, strategic media accounts and develop comprehensive, multiyear account plans.
- Build and maintain executive relationships with C-level and senior business leaders across technology, digital, editorial, content, advertising, audience development, product, data, and AI.
- Lead complex, enterprise-wide sales cycles involving multiple stakeholders, business units, procurement teams, legal teams, and technical decision-makers.
- Identify high-impact AI opportunities across content workflows, editorial operations, advertising, audience insights, personalization, customer care, enterprise knowledge, software engineering, and employee productivity.
- Help customers develop and commercialize AI-powered offerings for consumers, advertisers, creators, subscribers, and enterprise partners.
- Partner with Solutions, Product, Engineering, and Research teams to design customer programs, demonstrate business value, and support successful deployment.
- Own revenue and consumption targets, maintain an accurate forecast, and drive sustained platform adoption.
- Expand OpenAI's presence across brands, subsidiaries, geographies, business units, and strategic initiatives within assigned accounts.
- Navigate customer requirements related to security, privacy, data governance, intellectual property, content rights, and responsible AI depl