Business Development Manager

Responsibilities

• Establish and build out a robust merchant network for KudaPOS within Lagos
• Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce
• Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement
• Manage and oversee a team of over 20 field agents and business development executives
• Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits
• Conduct induction training and provide ongoing support to team members
• Drive awareness and educate merchants and customers on the features and benefits of KudaPOS
• Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support
• Collaborate with merchants to identify pain points and offer tailored solutions
• Set sales targets and develop strategies to meet and exceed them
• Provide weekly performance reports and market insights to management
• Track team performance and ensure alignment with organizational goals
• Coordinate and maintain relationships with agents, aggregators, and merchants
• Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants
• Develop and execute strategies to increase sales volume and market share
• Adopt a team-oriented approach to work with internal teams and external stakeholders
• Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction

Requirements

• Bachelors degree in Business Administration, Marketing, or a related field
• 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services
• Proven track record of managing and training sales teams to achieve sales targets
• Demonstrated ability to onboard and manage a large network of merchants
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Proficiency in using CRM tools and Microsoft Office Suite
• Analytical skills with the ability to use data to drive decision-making
• Strategic thinker with a results-oriented mindset

Benefits

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr - employee wellness app
• Award winning L&D training
• Work-life balance, working in a hybrid in office schedule