Direct Sales Agent

Responsibilities

• Prospect and generate leads through cold calling, networking, and referrals
• Actively market Kuda's array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank's offerings
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing
• Conduct product demonstrations and presentations to potential clients
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering)
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform
• Maintain accurate records of all sales activities and customer interactions in CRM software
• Participate in roadshows, community fairs, and other local events to promote the bank's services and garner leads
• Provide feedback to the marketing and product teams on customer experiences and product improvements
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs
• Provide ongoing support to clients, including training and troubleshooting assistance

Requirements

• Bachelor's degree or HND in Marketing, Business Administration, Finance, or a related field
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently
• High motivation, enthusiasm, and dedication to achieving targets
• Familiarity with digital banking services and mobile technology
• Monthly sales target to be achieved
• The first three months of employment will serve as a probationary period

Benefits

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr - employee wellness app
• Award winning L&D training
• Work-life balance, working in a hybrid in office schedule
• Incentives and bonuses based on meeting or exceeding sales targets
• Additional rewards for surpassing performance goals and customer satisfaction metrics