Key Account Manager (Computing) - Jumia (Full Time)

Responsibilities

• Manage key accounts, top brands, and distributors within the Computing category to build strong, long-lasting commercial partnerships
• Develop and implement category-specific commercial strategies to scale sales volume, maximize revenue, and grow Jumia's computing market share
• Collaborate with sales and marketing teams to create and execute high-impact promotional campaigns (e.g., Tech Week, Black Friday etc) tailored to computing consumers
• Analyze sales data, stock turn, and tech market trends to identify growth opportunities, gap assortments, and competitive pricing strategies
• Monitor and report on core category metrics, including GMV, stock health/inventory levels, and vendor operational fulfillment
• Lead commercial negotiations to secure exclusive product launches, best-in-market pricing, and optimal margin contributions from computing vendors
• Provide proactive business support to key computing partners, resolving operational bottlenecks and tracking their growth on the platform
• Stay deeply updated on global and local hardware trends, upcoming product releases, competitor positioning, and shifting consumer tech preferences
• Work closely with operations, logistics, and content teams to ensure seamless inbound scheduling, stock availability, and high-quality product listings

Requirements

• Bachelor's degree in Business Administration, Marketing, Economics, or a related field
• Minimum 2 years of proven commercial or account management experience, ideally within the e-commerce, tech retail, or consumer electronics industries
• Strong understanding of the Computing category, including deep knowledge of hardware specifications, brand positioning, and consumer tech market dynamics
• Sharp commercial acumen with excellent negotiation, communication, and relationship-building skills to secure premium deals with major tech brands
• Strong problem-solving and analytical skills, with proficiency in Excel and data tools to monitor inventory health, sales targets, and market trends
• Ability to think strategically and execute actionable commercial plans that consistently drive category GMV and growth
• Proactive, self-motivated approach with the ability to thrive, prioritize, and multi-task within a fast-paced, entrepreneurial environment

Benefits

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders