AI-BPO AX Business Manager
About the role
π [μ¬μ μκ° μν°ν΄] "AI-BPO, μλ κ²μ λκ²νλ€" [ν¨κ»ν νμ μκ°ν©λλ€ π] AX-CXνμ κ³ κ°μ¬μ CXλ₯Ό μ±λν‘μ΄ μ§μ μ± μμ§κ³ ꡬμΆνλ μ‘°μ§μ λλ€. AI Agent(ALF) μΈν λΆν° SOP μ€κ³, κ΅μ‘μλ£ μμ±, μ€μ μλ΄ μΈλ ₯ μ΄μκΉμ§ β μ루μ λ§ μ 곡νλ κ² μλλΌ "μκ°μ΄ μ§λλ 무λμ§μ§ μλ μ΄μ ꡬ쑰"λ₯Ό λ¨κΈ°λ κ²μ΄ μ°λ¦¬μ μ½μμ λλ€. AI-BPOλ 컨μ€ν 리ν¬νΈλ₯Ό λλ¦¬κ³ λλλ μ¬μ μ΄ μλμμ. μ°λ¦¬κ° μ§μ μ±λν‘μ μΈν νκ³ , AIλ₯Ό νμ΅μν€κ³ , BPOνμ¬μ μλ΄ μΈλ ₯μ μ λ°ν΄μ, κ³ κ°μ¬μ CSκ° μ€μ λ‘ λμκ°κ² λ§λλλ€. AX Busiβ¦
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