at The CareSide
Lead an inside sales team of 6-8 representatives based in the Philippines, converting inbound enquiries into qualified appointments for field sales and driving new client growth across Australia.
As our Inside Sales Team Leader, you will lead the team responsible for converting inbound enquiries into qualified appointments for our field sales team. Your work will directly impact new client growth, sales performance, and our geographic expansion across Australia. You will manage an established team of 6–8 inside sales representatives based in the Philippines. The team follows up with inbound enquiries, qualifies prospective clients, and schedules phone consultations or in-home visits with our field sales team. Success in this role is measured by the number of appointments booked and downstream sales conversions. The ideal candidate has experience leading inside sales, SDR, appointment-setting, telemarketing, or call centre teams in a performance-driven environment. This role is best suited to candidates based in Southeast Asia who have experience leading Philippines-based teams and working with companies based in Australia, the United States, or the United Kingdom. Experience living or working as an expatriate is highly desirable. Candidates must be able to work during Australian business hours. Your Responsibilities Develop, train, and coach inside sales representatives Conduct regular one-on-one coaching sessions, performance reviews, and sales training sessions Monitor and improve key performance indicators, including lead response times, appointment booking rates, and sales conversions Collaborate with marketing and field sales teams to improve handoffs Become an
Responsibilities
Requirements
Preferred Qualifications
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