Regional Manager, Ads Solutions (APAC)

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation.

As OpenAI’s advertising business continues to scale globally, the APAC Ads Solutions team plays a critical role in driving revenue growth, building strategic advertiser relationships, and shaping the future of advertising products across some of the world's most dynamic markets.

About the Role

We are seeking a Regional Manager, Ads Solutions (APAC) to lead and scale OpenAI’s advertising business across Asia-Pacific. Based in Singapore, you will oversee a distributed team of Client Partners and Customer Success Managers supporting advertisers across the region. Our ads products are currently live in Australia and New Zealand with launches in Japan and South Korea scheduled for June. Expansion into other APAC markets will continue on an ongoing basis and this leader will play a key role in shaping that strategy and execution.

This is a highly strategic leadership role responsible for driving regional revenue growth, building and developing high-performing teams, and establishing OpenAI as a trusted partner to advertisers throughout APAC. You will own regional commercial performance while partnering closely with Product, Engineering, Marketing, Operations, and Policy teams to ensure customer feedback influences product development and market strategy.

The ideal candidate combines strong people leadership, commercial acumen, operational rigor, and a passion for building businesses in fast-moving environments. You are equally comfortable coaching teams, engaging with senior executives, navigating complex market dynamics, and helping shape the long-term strategy for OpenAI’s Ads business.

This role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to eligible candidates.

In this role you will

• Lead, coach, and develop a team of Client Partners and Customer Success Managers across APAC, fostering a high-performance and customer-centric culture.

• Own regional revenue goals and business performance across multiple markets, ensuring consistent execution against growth targets.

• Develop and execute the APAC commercial strategy, identifying opportunities to accelerate advertiser adoption, retention, and expansion.

• Partner with sales and customer success leaders to optimize customer engagement throughout the entire advertiser lifecycle.

• Build and maintain executive-level relationships with key advertisers, agencies, and strategic partners across the region.

• Drive forecasting, pipeline management, territory planning, and business reviews to ensure operational excellence and predictable growth.

• Serve as the voice of the APAC market, bringing advertiser insights and customer feedback to Product, Engineering, and leadership teams.

• Collaborate cross-functionally to support product launches, market expansion initiatives, and strategic customer opportunities.

• Establish scalable processes, playbooks, and best practices that enable growth across diverse markets and customer segments.

• Recruit, onboard, and retain top talent while building leadership bench strength across the organization.

You might thrive in this role if

• Have 12+ years of experience in digital advertising, media, technology, or related commercial leadership roles.

• Have 5+ years of experience leading high-performing sales, account management, customer success, or revenue teams.

• Have a proven track record of exceeding revenue targets and scaling businesses across multiple international markets.

• Have experience managing distributed teams across APAC and und