GTM Strategy & Operations, Strategic Programs

ABOUT THE TEAM

OpenAI's Go-To-Market (GTM) organization helps customers adopt and scale our AI products. As the business grows, we are looking for a strategic operator to lead high-impact GTM programs that improve execution across the organization.

In this role, you will partner with leaders across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, and Communications to drive complex cross-functional initiatives from strategy through execution. You will bring structure to ambiguity, align stakeholders around shared priorities, and build repeatable operating mechanisms that help the business scale.

IN THIS ROLE, YOU WILL

• Lead high-priority GTM programs, including product launches, sales plays, customer initiatives, and other strategic cross-functional efforts.

• Build program plans, operating cadences, governance, and executive communications that keep teams aligned and accountable.

• Partner with GTM leadership to prioritize initiatives, identify risks, and drive execution against company goals.

• Develop data-driven insights using pipeline, productivity, customer, and field signals to inform decisions and improve program outcomes.

• Build scalable processes, planning mechanisms, and operating rhythms that improve how cross-functional programs are executed.

• Influence stakeholders across GTM, Product, Marketing, Finance, and Operations to deliver measurable business impact.

YOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE

• 8+ years of experience in GTM Strategy & Operations, Business Operations, Program Management, Management Consulting, Product Marketing, or a related field.

• A track record of leading complex cross-functional initiatives from strategy through execution.

• Strong analytical and problem-solving skills, with the ability to bring clarity to ambiguous business challenges.

• Excellent stakeholder management and communication skills, with experience influencing senior leaders across functions.

• Ability to thrive in a fast-paced environment, manage competing priorities, and drive results with a high degree of ownership.

NICE TO HAVE

• Experience in high-growth SaaS, AI, platform, or enterprise technology companies.

• Experience building operating models, planning cadences, launch processes, or executive reporting.

• Familiarity with enterprise GTM organizations, product launches, customer engagement programs, or product-led growth.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdr

Responsibilities

• Lead high-priority GTM programs, including product launches, sales plays, customer initiatives, and other strategic cross-functional efforts
• Build program plans, operating cadences, governance, and executive communications that keep teams aligned and accountable
• Partner with GTM leadership to prioritize initiatives, identify risks, and drive execution against company goals
• Develop data-driven insights using pipeline, productivity, customer, and field signals to inform decisions and improve program outcomes
• Build scalable processes, planning mechanisms, and operating rhythms that improve how cross-functional programs are executed
• Influence stakeholders across GTM, Product, Marketing, Finance, and Operations to deliver measurable business impact

Requirements

• 8+ years of experience in GTM Strategy & Operations, Business Operations, Program Management, Management Consulting, Product Marketing, or a related field
• Track record of leading complex cross-functional initiatives from strategy through execution
• Strong analytical and problem-solving skills, with the ability to bring clarity to ambiguous business challenges
• Excellent stakeholder management and communication skills, with experience influencing senior leaders across functions
• Ability to thrive in a fast-paced environment, manage competing priorities, and drive results with a high degree of ownership

Preferred Qualifications

• Experience in high-growth SaaS, AI, platform, or enterprise technology companies
• Experience building operating models, planning cadences, launch processes, or executive reporting
• Familiarity with enterprise GTM organizations, product launches, customer engagement programs, or product-led growth