Cloud, DevOps & Integration Engineer

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

ALU is looking for a hands-on Cloud, DevOps & Integration Engineer to take ownership of its AWS environment, and enterprise integrations. The role will help stabilise and improve an environment that includes vendor-built services, critical data flows and integrations across Salesforce, AWS, learning platforms, databases and other enterprise systems.

The successful candidate will combine strong cloud operations and integration troubleshooting skills with practical Salesforce DevOps experience. A key part of the role is building internal capability through better monitoring, automation, documentation and knowledge transfer, reducing reliance on external vendors for routine support.

Key responsibilities

AWS and cloud operations

• Manage and support production and non-production AWS environments, including EC2, RDS, S3, Lambda, VPC, IAM, CloudWatch, AppFlow, ElastiCache and related services.

• Monitor infrastructure health, performance, availability and cost, and resolve operational issues before they materially affect users.

• Review access controls, security groups, network configuration, secrets, backups and disaster recovery arrangements.

• Automate repetitive cloud, deployment and operational activities using Infrastructure as Code and scripting.

• Identify practical opportunities to improve reliability, security and AWS cost efficiency.

Integrations and platform reliability

• Own the operational support and continuous improvement of integrations between Salesforce, AWS, learning platforms, databases and other enterprise applications.

• Reverse-engineer and document existing integrations, Lambdas, AppFlow processes, databases and technical dependencies where documentation is incomplete.

• Investigate failures across APIs, authentication, data mappings, scheduled jobs, event-driven processes and connected systems.

• Implement effective logging, monitoring, alerting, retry, reconciliation and failure-handling mechanisms.

• Identify silent failures, incomplete data transfers and recurring incidents, and implement permanent corrective actions.

• Review vendor-built solutions for supportability, security, maintainability and technical debt.

Salesforce DevOps and release engineering

• Manage Salesforce deployments across development, testing and production environments.

• Maintain source-driven development and Git-based version control.

• Build and support CI/CD pipelines for Salesforce releases.

• Troubleshoot metadata, Apex, Lightning, Flow, permission and deployment issues.

• Support Salesforce APIs, integration us