PB✓
PBridge
ContractCustomer SupportWorldwide

[Contract] Language Training Specialist - Japanese

at Notion

Notion is seeking an experienced Localization Project Manager — Japan Training Quality to support localization for Customer Education, ensuring Japanese training content is accurate, clear, and culturally relevant.

Job Description

WHO WE ARE

Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

ABOUT THE ROLE

We’re looking for an experienced Localization Project Manager — Japan Training Quality to support localization for Customer Education, helping ensure Notion training content feels accurate, clear, culturally relevant, and ready to use for learners across the globe.

You’ll work at the intersection of localization quality, training implementation, and program management, collaborating with Localization, Partner Enablement, Customer Education, vendors, and language specialists. You’ll help turn translation feedback, learner experience issues, and regional quality needs into practical improvements across training content, quizzes, LMS setup, and repeatable localization workflows.

The ideal candidate combines native-level Japanese language expertise with a deep understanding of what effective education looks like in the Japanese market.

KEY RESPONSIBILITIES

  • Own and apply Japanese localization QA standards across training content, including checking for accuracy, clarity, tone, terminology, and cultural nuance
  • Support development of glossaries, style guides, QA checklists, review processes, and localization assets
  • Become a go-to partner for translation questions related to Notion-specific concepts, product terminology, and training context
  • Support QA of technical implementation in eLearning authoring tools and LMS environments (course files, quizzes, answer selections)
  • Coordinate across Customer Education, Partner Enablement, Localization, and vendors to align on priorities, timelines, translation progress, and quality expectations
  • Identify workflow risks and recommend improvements that improve translation quality and reduce time-to-launch
  • Document repeatable processes that make training and help center localization easier to manage over time

WHAT WE’RE LOOKING FOR

  • Strong understanding of localization workflows, including vendor collaboration, review cycles, glossaries, style guides, QA rubrics, and linguistic QA
  • Experience with Japanese localization QA, ideally for SaaS, technical training, customer education, or partner enablement content
  • Ability to review translated content for quality, clarity, terminology accuracy, cultural nuance, and learner comprehension
  • Familiarity with eLearning or LMS tools; experience with platforms like Skilljar or Parta authoring tools is a plus
  • Comfort working with technical or product-specific terminology that may not translate directly
  • Strong attention to detail, especially in learner-facing content, quizzes, course setup, formatting, and implementation QA
  • Strong project management skills and ability to bring structure into ambiguous areas

WHY THIS ROLE MATTERS

We want all of our learners should feel like Notion training content was made for them — not simply translated for them. High-quality localization has a direct impact on learner trust, comprehension, launch readiness, and regional enablement outcomes.

This role will help Customer Education and Partner Enablement move faster while raising the quality bar: reducing rework, catching issues

Responsibilities & Requirements

Responsibilities

  • Own and apply Japanese localization QA standards across training content, including checking for accuracy, clarity, tone, terminology, and cultural nuance
  • Support development of glossaries, style guides, QA checklists, review processes, and localization assets
  • Become a go-to partner for translation questions related to Notion-specific concepts, product terminology, and training context
  • Support QA of technical implementation in eLearning authoring tools and LMS environments (course files, quizzes, answer selections)
  • Coordinate across Customer Education, Partner Enablement, Localization, and vendors to align on priorities, timelines, translation progress, and quality expectations
  • Identify workflow risks and recommend improvements that improve translation quality and reduce time-to-launch
  • Document repeatable processes that make training and help center localization easier to manage over time

Requirements

  • Strong understanding of localization workflows, including vendor collaboration, review cycles, glossaries, style guides, QA rubrics, and linguistic QA
  • Experience with Japanese localization QA, ideally for SaaS, technical training, customer education, or partner enablement content
  • Ability to review translated content for quality, clarity, terminology accuracy, cultural nuance, and learner comprehension
  • Comfort working with technical or product-specific terminology that may not translate directly
  • Strong attention to detail, especially in learner-facing content, quizzes, course setup, formatting, and implementation QA
  • Strong project management skills and ability to bring structure into ambiguous areas

Preferred Qualifications

  • Experience with platforms like Skilljar or Parta authoring tools is a plus

Skills

LocalizationJapaneseQAProject ManagementLMSeLearningTranslationSaaS

Tags

Customer ExperienceCustomer Experience