About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will
- Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities.
- Lead our enterprise prospects’ journeys from consideration to successful deployment.
- Partner with solutions and research engineering to build and execute complex customer programs and projects.
- Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities.
- Own a consumption revenue target.
- Manage consumption revenue forecasts.
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
- Support the recruitment and onboarding of other teammates.
- Support the development of company culture.
Qualifications
- 7+ years selling platform-as-a-service and/or software-as-a-service, or 7+ years of practical experience in customer business transformation.
- Achieving revenue targets >$1M per year for more than 3 years.
- Designing and executing complex deal strategies.
- Supporting the growth of fast-growing, high-performance companies.
- Working directly with c-level executives.
- Communicating technical concepts to customers and internal stakeholders.
- Leading high-visibility customer events (CAB, conferences, product launches, etc.).
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you
- Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. You proactively engage customers through conversations, proposals, and follow-up, sustaining the quality and level of activity needed to deliver customer outcomes.
- Build and grow through partnerships. You build trusted relationships with internal experts and business partners, combining their strengths to solve customers’ challenges. You are motivated to expand your business through collaboration and proactively create new sales and growth opportu