Technical Success

About the Role

Help customers put AI to work. Our technical customer-facing teams connect business goals with practical solutions, helping organizations evaluate, build, deploy, and adopt OpenAI technology.

We welcome technical pre-sales and post-sales professionals, whatever your current title or team. If your work combines technical expertise with helping customers evaluate, implement, or adopt technology, we would like to hear from you. You do not need to decide which role is the right fit before applying.

In this role, you will

Depending on the opportunity and your strengths, your work may include:

• Work with customers to understand their goals, identify useful AI applications, and define measurable outcomes.

• Design technical approaches across architecture, integrations, data, security, governance, and evaluation.

• Build demonstrations, prototypes, or production solutions, and helping customers navigate technical trade-offs.

• Support deployment and adoption through technical guidance, workshops, enablement, and delivery coordination.

• Partner with Sales, Product, Research, Engineering, and other customer-facing teams to resolve challenges and turn customer feedback into better products and practices.

You might thrive in this role if you

• Have helped customers evaluate, implement, or adopt complex technology and can connect technical work to business outcomes.

• Bring a strong technical foundation in areas such as software, APIs, cloud infrastructure, data, or AI systems.

• Can explain technical concepts clearly, build trust with different audiences, and work through ambiguous problems.

• Learn quickly, collaborate across disciplines, and care about the safe and effective use of AI.

We value different kinds of technical depth. Engineering-focused opportunities may call for substantial hands-on coding, integration, debugging, and production delivery. Other opportunities emphasize architecture, technical strategy, customer enablement, or delivery leadership. You do not need to cover every area listed here.

How the Talent Pool Works

Tell us about your technical strengths, customer-facing work, and the kinds of problems you enjoy solving. Our recruiting team reviews this pool to identify potential matches across relevant teams and may contact you to explore a suitable opportunity. This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duti

Responsibilities

• Work with customers to understand their goals, identify useful AI applications, and define measurable outcomes.
• Design technical approaches across architecture, integrations, data, security, governance, and evaluation.
• Build demonstrations, prototypes, or production solutions, and helping customers navigate technical trade-offs.
• Support deployment and adoption through technical guidance, workshops, enablement, and delivery coordination.
• Partner with Sales, Product, Research, Engineering, and other customer-facing teams to resolve challenges and turn customer feedback into better products and practices.

Requirements

• Have helped customers evaluate, implement, or adopt complex technology and can connect technical work to business outcomes.
• Bring a strong technical foundation in areas such as software, APIs, cloud infrastructure, data, or AI systems.
• Can explain technical concepts clearly, build trust with different audiences, and work through ambiguous problems.
• Learn quickly, collaborate across disciplines, and care about the safe and effective use of AI.