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Business Systems Engineer, Intelligent Automation

lyft · Toronto, Canada · Full-time

About this role

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We're looking for a Workato/Boomi Integration Engineer to build and support enterprise automation, with a focus on Legal systems integration (CLM, e-signature, matter management, compliance). You'll work across iPaaS, APIs, and AI/agentic tooling (Workato Genie, AI Skills, MCP servers) to connect Legal and other business systems.

Responsibilities:

• Design and build Recipes and process automations across multiple systems, including AI-powered workflows using Workato Genie and MCP servers.

• Build and support AI Agents (Genies) for Legal and business-process automation, including prompt design and IDP for unstructured Legal content (contracts, filings).

• Design and manage secure API endpoints (REST/SOAP) and SFTP connections; build ETL/data-sync pipelines across formats (JSON, XML, CSV, EDI).

• Deploy and manage On-Premises Agents (OPA) for secure, behind-firewall connectivity.

• Maintain platform environments and security (RBAC, SSO, versioning); monitor jobs and troubleshoot failures.

• Build employee-facing tools (Workbot/ChatOps, Workflow/AgentX Apps, Slack integrations) with human-in-the-loop steps.

• Integrate business applications (CRM, HR, Finance, LMS, Legal, Budget & Forecast) via Boomi, with emphasis on Legal, Financial, and Supply Chain integrations.

• Write and optimize SQL/PL-SQL and custom scripts (Java/Groovy/JavaScript/Python); manage code via Git/GitHub; provide production support and on-call as needed.

• Partner with Legal, Compliance, and IT stakeholders to gather requirements and translate them into working integrations.

Experience:

• 6–8 years of integration/automation experience, with hands-on Workato and Boomi.

• 4–6 years building and managing APIs (API Gateway, OAuth/SAML/JWT) and SFTP-based file transfers.

• 2+ years supporting Legal systems integrations (CLM, e-signature, matter management, compliance/e-discovery).

• 1–2 years building AI Agents/Skills in Workato Genie, including prompt engineering and IDP.

• 1+ year building or deploying MCP servers.

• 3–4 years scripting in Ruby, Python, JavaScript, or similar for custom connectors and recipe logic.

• Working knowledge of SQL/NoSQL databases, cloud platforms (AWS/Azure/GCP), and Git-based version control.

• Preferred Skills:

• Familiarity with enterprise systems (Salesforce, SAP, Workday, ServiceNow).

• CI/CD experience for Workato recipe deployment.

• Workato Automation Pro certification or equivalent.

• Legal tech knowledge (contract data models, GDPR/SOC 2 compliance).

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• Access to a Lyft funded Health Care Savings Account

• RRSP plan with company match to help save for your