About this role
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You'll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district.
A day in the life (Responsibilities)
• Hire, manage and develop a quota-achieving sales team
• Attract and retain elite Account Executive talent
• Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings
• Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace
• Manage partnerships with other tech providers to generate referral demand
• Leverage Salesforce to track, audit, and influence the business
• Partner with our Onboarding and Care team leaders to deliver a world class customer experience
• Leverage knowledge of Toast’s product and business to replicate success internationally
• Help build the foundations for our internal processes in international markets
• Cross-functional alignment with onboarding, growth, and other critical internal partners
• Manage top of funnel performance indicators, such as activity volume and opportunity creation
What you'll need to thrive (Requirements)
• 3+ years of outside sales management experience with complex hardware and software solutions
• Demonstrated sales management experience selling into areas with limited or no market penetration
• Able to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexity
• Has a strong understanding of the Salesforce CRM
**This role requires a minimum of 2 days per week in our Toronto office**
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards