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Senior Supervisor, Production

hellofresh · Mississauga, Ontario, Canada · Full-time

About this role

Location: 3520 Laird Road Mississauga, L5L 5Z7

Shift: Wednesday to Sunday from 3:00PM - 11:00PM (schedule subject to change as per business needs)

S'more about the team

The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts. 

In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels. 

The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])

Lettuce share what this role will be responsible for:

• Manage a shift operation with a team of production supervisors, team leads, coordinators, and associates

• Work in compliance with OH&S acts and regulations. 

• Act as the primary point of contact for escalations and corrective actions in operations. Works directly with the Manager(s) and cross functional teams to resolve issues, escalations, and corrective actions

• Responsible for complete, timely, and accurate execution of Production  processes: labor planning & scheduling, production planning, and core production processes Drive focus on error improvement and efficiency (minutes per meal, labor variance); Conduct daily and weekly performance analysis  to identify the root cause of inventory cost variances and deliver corrective actions 

• Drive continuous improvement by guiding the production  team in identifying improvement opportunities in safety, food safety, quality, and efficiency, while ensuring these changes are sustainably implemented

• Develop management schedule to ensure full coverage of processes

• Accountable for key production  controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste,  on-time delivery, and employee engagement

• Facilitate training / train new and existing employees in production  operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees

• Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards

• Other duties as assigned

Sound a-peeling? Here's what we're looking for: 

• 5+ years of  and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a rela

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