About this role
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
The Team
Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with strong platform expertise and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our customers.
The Role
As a Senior/ Lead Deployment Engineer, you are the hands-on owner of Celonis delivery for your customers. You run the engagement end to end —understanding the business challenge, designing and building the solution on the platform, driving its adoption, and quantifying the value it delivers.
What sets the role apart is the depth you bring —platform mastery, domain & process insight, and the customer relationships— that turn a working solution into business-critical value. Celonis's AI tooling accelerates the build, so your time goes to the solution design, the customer, and the outcome.
The Work You’ll Do
• Run discovery workshops with business and IT stakeholders, translating strategic objectives into high-impact Celonis use cases.
• Build and configure the analytical core on the platform—data models, process analyses, and dashboards —directing Celonis's AI deployment tooling to move fast and validating every output for accuracy and business relevance.
• Lead value workshops to pinpoint root causes of process inefficiencies and define the KPIs that quantify business impact.
• Design and deploy the operational solutions —automations, action flows, and AI-powered insights— that put the platform to work in users' day-to-day decisions.
• Present business cases to s