About this role
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Are you an ambitious sales professional feeling limited by rigid systems where your drive gets lost in meetings and your energy is capped by slow-moving processes?
We get it. And we built Trustpilot to be different.
We’re a thriving, profitable FTSE-250 business committed to becoming the global standard for trust. But more importantly, we’re building a place where high-performing, motivated people can do the most meaningful work of their careers. We’re expanding our presence in the DACH region, and we’re looking for dynamic Mid-Market Account Executives to join our brand-new Hamburg office and help shape what’s next.
This is your opportunity to partner with fast-growing mid-market brands in Germany, Austria, and Switzerland, helping them harness radical transparency to build stronger customer relationships and accelerate their growth. If you’re excited to drive your own success, run a high-velocity sales cycle, and see the immediate impact of your wins, keep reading.
This role is based in our Hamburg office, where our DACH team is located.
What you'll be doing:
• Own the full sales cycle for Mid-Market prospects in the DACH region; from proactive prospecting to negotiation and closing.
• Identify and actively acquire new business opportunities, targeting untapped market segments and high-potential mid-sized companies (especially across eCommerce, retail, and digital services).
• Build and manage a robust pipeline using a multi-channel outbound strategy (including cold calling, targeted email campaigns, and LinkedIn) to complement inbound interest.
• Act as a trusted advisor, analyzing prospective customers' unique challenges and presenting tailored, value-driven Trustpilot solutions.
• Navigate key decision-makers (such as Founders, Marketing Directors, and eCommerce Leads) to secure win-win partnerships.
• Consistently exceed monthly sales targets, directly contributing to our rapid growth in one of Trustpilot's most strategic European markets.
Who you are:
• An ambitious, results-driven B2B seller with experience in Sales, New Business, Business Development, or Account Management (ideally within SaaS).
• A natural communicator who is fluent in both German and English
• Proactive and curious, you have a problem-solving mindset and thrive in roles that offer a high degree of autonomy and speed.
• Possess a strong commercial mindset; knowledge of eCommerce, digital marketing, market research, or data analysis is a major plus.
• Eager to move beyond a one-size-fits-all playbook and help build a world-class sales culture in our Hamburg hub.
What’s in it for you:
• Competitive compensation package