About this role
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Account Manager for Wolt for Work plays a critical role in scaling a profitable and strategically important vertical within Wolt.
By managing and growing corporate partnerships across all company tiers—from SMBs to large enterprises—the Account Manager strengthens Wolt’s position in the B2B space. The role bridges local market leadership with the central team, offering opportunities to influence product development and share best practices across the 15 live WfW markets.
What you’ll be doing
The Account Manager owns the end-to-end client relationship post-acquisition , ensuring that customers see long-term value in Wolt for Work. This includes:
• Ongoing Account Management:
• Building and nurturing strong relationships with decision-makers.
• Acting as a trusted advisor to help clients maximize the benefits of Wolt for Work.
• Proactively promoting engagement and activity across client accounts.
• Growth & Retention : Identifying upsell opportunities, expanding account usage, and securing long-term client retention.
• Problem-Solving & Support : Supporting clients with their needs, troubleshooting issues, and ensuring a seamless experience.
• Cross-Functional Collaboration : Partnering with Product, Marketing, Operations, and Customer Support to align solutions, address client feedback, and improve the WfW offering.
• Data-Driven Insights : Analyzing client data to uncover opportunities, prioritize focus areas, and guide account strategies.
Our humble expectations*
• Fluency in German and English (written and spoken) – able to communicate confidently and professionally with clients and internal stakeholders in both languages.
• Proactive mindset – anticipates risks, generates loyalty-building ideas, and acts before issues escalate.
• Relationship builder – establishes trust and credibility with clients at all levels.
• Strong communication & interpersonal skills – clear, persuasive, and empathetic in all interactions.
• Multitasking ability – manages multiple clients and projects without losing focus.
• Problem-solving & negotiation – able to resolve challenges and align client goals with Wolt’s value.
• Growth-focused – skilled at detecting opportunities and expanding client partne