About this role
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
Value Engineer (Scale team)
The Team: The position of Senior Value Engineer (Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts. All while fostering strong partner relationships, customer self-sufficiency and driving consistent value realization across our entire customer base.
The Role: As a Senior Value Engineer (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with regional partners and customers, strengthening their position in the market while ensuring that they receive the guidance and tools needed for long-term success. Your role will involve driving the coordination of account activities, building structured governance at both the account and portfolio levels, and fostering value-driven relationships. In this highly collaborative position, you will work closely with our partners, customers, and internal teams to provide innovative solutions, manage escalations, and ensure the delivery of value at scale. Through the integration of AI solutions into your daily operations you will drive highly efficient, scalable portfolio management.
Native-level German proficiency is required for this role. Candidates must be able to lead customer workshops and manage stakeholder interactions in German.
The Work You’ll Do:
• Drive value, adoption and sponsorship serving as the trusted advisor to customers and partners, ensuring successful adoption and value realization across a portfolio.
• Establish robust Centre of Excellence (CoEs) and coach customers to own their value journey and provide them with self