About this role
About Jumia :
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
The Key Account Manager (KAM) for Appliance & TV is a strategic commercial role dedicated to driving the growth, revenue, and market share of Jumia’s home appliances and television portfolio (including major domestic appliances, small kitchen electronics, and smart TVs). Acting as the primary commercial link, this role is responsible for managing high-value relationships with top global consumer electronics brands, regional distributors, and local appliance vendors. By analyzing consumer electronics market trends and securing competitive pricing, exclusive range launches, and stock availability, the KAM ensures that Jumia remains the preferred destination for home appliance and TV shoppers.
What you will be doing
• Vendor & Account Management: Manage key accounts, top brands, and distributors within the Appliance & TV category to build strong, long-lasting commercial partnerships.
• Commercial Growth: Develop and implement category-specific commercial strategies to scale sales volume, maximize revenue, and grow Jumia's appliance and TV market share.
• Campaign Execution: Collaborate with sales and marketing teams to create and execute high-impact promotional campaigns (e.g., Tech Week, Black Friday, Home Makeover sales) tailored to home electronics consumers.
• Market Analysis: Analyze sales data, stock turn, and consumer electronics market trends to identify growth opportunities, gap assortments, and competitive pricing strategies.
• Performance Tracking: Monitor and report on core category metrics, including GMV, stock health/inventory levels, and vendor operational fulfillment.
• Commercial Negotiations: Lead commercial negotiations to secure exclusive product launches, best-in-market pricing, and optimal margin contributions from appliance and TV vendors.
• Vendor Support: Provide proactive business support to key partners, resolving operational bottlenecks and tracking their growth on the platform.
• Industry Expertise: Stay deeply updated on global and local consumer electronics trends, display technologies (e.g., OLED, QLED, Smart OS), energy-efficiency standards, competit