About this role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
As a Value Engineer you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor to help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will help customers drive measurable business impact across various processes and industries and accelerate their adoption of our platform. You will blend process and industry expertise with a consulting skill set, an AI-solution mindset, and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.
The Role and work you'll do:
Identify & Frame Value
• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Support customers and partners in building business cases, leveraging industry benchmarks and best practices in order to retain and scale customers, driving Annual Recurring Revenue (ARR) growth
• Orchestrate Value Assessments and support in communicating value opportunities and strategic roadmaps to C-Level executives
Realize Value
• Guide customers and partners on how to use Celonis to identify and qualify opportunities for process enhancement
• Drive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Support presentation of results and realized value to senior management and C-level executives
Scale Value
• Responsible for the customer value journey, driving expansion, adoption, and renewals
• Partner with customers to develop strategic Celonis roadmaps embedding Celonis Process Intelligence as a strategic business transformation platform in their organization
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases
The qualifications you need:
• Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Customer Success, Sales Engineering or IT/Management Cons