About this role
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
About the Role
We are looking for a GTM Systems Manager to join our Revenue Operations team. In this role, you will own a portfolio of commercial technologies and be responsible for their strategy, roadmap, performance, and continuous improvement.
You will work closely with commercial teams to understand their needs, identify opportunities, prioritize investments, and ensure the tools you own deliver measurable value.
A key part of the role is also preparing our commercial technology stack for AI and automation. You will use agentic software tools and AI coding assistants to build custom workflows, integrations, and solutions that improve how our GTM teams operate.
What are your responsibilities?
• Own the roadmap: Define and maintain the roadmap for the tools in your portfolio, balancing business priorities, user needs, technical opportunities, and platform capabilities.
• Optimize the tech stack: Improve how existing tools are configured and used, drive adoption of new capabilities, and identify opportunities to consolidate or replace technology.
• Build AI & automation solutions: Use agentic development tools and AI coding assistants to build workflows, integrations, scripts, and applications that solve GTM challenges.
• Evaluate & implement tools: Assess new platforms, lead implementations, and ensure new technology fits our broader commercial architecture and automation strategy.
• Manage integrations & data: Work with Salesforce, engineering, and data teams to maintain reliable integrations, APIs, webhooks, and data flows.
• Drive stakeholder alignment: Partner with commercial leaders and end users to understand problems, prioritize initiatives, communicate trade-offs, and drive adoption.
• Own tool health & governance: Monitor performance, support complex issues, manage vendors and renewals, and ensure compliance with security, privacy, and data standards.
Who are you?
• 5 to 7 years of experience in Revenue Operations, Marketing Operations, Sales Operations, Business Systems, or a similar GTM technology role.
• Experience owning business-critical technology, including defining roadmaps, prioritizing initiatives, and managing stakeholders.
• Experience with GTM tools such as Marketo, HubSpot, Outreach, Salesloft, ZoomInfo, Clay, Gong, Aircall, DocuSign, LinkedIn Sales Navi