About this role
Lucid Software is the leader in AI-driven work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Are you a tech-savvy problem solver who loves the thrill of the win? Do you look at complex technical challenges as an opportunity for creativity? If so, we want you on our team.
We are looking for a sharp, inquisitive, and passionate Sales Engineer to join our EMEA team in Amsterdam. In this role, you will bring our visual collaboration suite (Lucidchart & Lucidspark) to life for our largest customers. Partnering directly with our Enterprise Sales team, you will serve as the technical lead —bridging the gap between complex business problems and powerful, elegant solutions.
Ultimately, you’ll be the trusted technical partner who shows our enterprise clients how to unlock value, visualize complexity, and work smarter using Lucid.
Responsibilities:
• Craft and deliver high-impact, tailored technical demonstrations that showcase the value of the Lucid platform to prospects and enterprise executive stakeholders.
• Run deep technical discovery to uncover client pain points, and quickly shape a compelling narrative around business value.
• Lead strategic customer pilots and onsite workshops - defining technical success criteria, establishing clear ROI, and guiding training sessions.
• Serve as the product Subject Matter Expert (SME) both internally for our sales organization and externally for our customers.
• Act as the link between the field and our product organization, translating customer signals into actionable feedback to influence our roadmap.
• Innovation - use creativity and strategic thinking to optimize SE operations, build reusable assets, and scale team impact.
Requirements:
• Experience: 5+ years of experience thriving as a Solutions Engineer, Solutions Consultant, or in a similar customer-facing enterprise role.
• Communication Mastery: Exceptional written, verbal, and presentation skills. Can command a room (or a Zoom call), practices active listening, and translates complex technical concepts into clear business value.
• Dynamic Prese