About this role
Asset Protection Specialist Overview
Shift: Sunday to Wednesday - 6:30am to 5:00pm
You will…
• Conduct internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.
• Identify theft trends by leveraging technology, reporting and surveillance tactics.
• Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and standards.
• Identify, escalate, and support internal theft investigations at the direction of AP leadership.
• Prevent theft by gathering intelligence and communicating important issues.
• Understand and appropriately use video systems to monitor theft activity and support internal cases.
• Respond to incidents and submit appropriate documentation for all incidents following AP standards.
• Lead a physical safety and secure culture for our employees by modeling and setting an example to others.
• Provide service and a working experience that meets the needs of the team members and management teams.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Perform other duties based on business needs in a fast-paced environment.
• Work with HR, ER, LR and Operations with the utmost regard for the safety and health at HelloFresh.
• Assist safety, claims, and management teams during accident or injury investigations.
• Assist with the site emergency action plan and liaison with local first responders when needed.
• Use continuous improvement principles to identify ways to improve our standards and outcomes.
• As a partner to the business, you effectively listen, build rapport, and communicate at all levels; have confidence sharing ideas as a trusted advisor.
• Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and provide ways for improving efficiency.
• Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
You have…
• High school diploma or equivalent
• Must be at least 18 years of age or older.
• Preferred 2-3 years of retail or distribution asset protection experience.
• Welcoming and helpful attitude toward visitors and employees
• Learn and adapt to current technology needs.
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently.
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)
You’ll get…
• Competitive hourly rate, 401K company match that vests immediately upon participation
• Generous PTO and additional sick leave
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, i