About this role
The Factor Planning team plays a central role in maintaining efficient Operations and delivering for our customers in a high-growth environment. Our AD of Planning is responsible for end-to-end end-to-end production planning for our U.S. distribution centers, including addressing day-to-day operational risk, analytical problem-solving, and driving improvement of key performance indicators. We are looking for leaders with strong analytical and dive-deep skills, as well as excellent communication skills and executive presence, who can partner effectively with other leaders across functions to solve problems and execute high-level network decisions on a daily basis.
You will...
• Manage the production and fulfillment planning teams across the Factor US network, driving deliverable accountability and setting team roadmaps.
• Conduct analysis of our current Factor operations metrics and identify new key insights to optimize production planning.
• Lead continuous improvement projects around planning data inputs and analysis throughout all business units.
• Work with our internal teams to promote creative analysis of gaps in production delivery
• Partner with HRBP's and hiring managers to to support the implementation of hiring strategies
• Drive key data needs across labor planning and staffing operations, manage stakeholder expectations, present and interface with internal client stakeholders.
• Develop specific metric analysis (by site and business unit)
• Develop strategic understanding of production and fulfillment planning in order to achieve contracted service level metrics
• Develop, evaluate and implement recommendations for new methods, procedures and approaches to key headcount metrics
• Conduct ROI analysis to support in determining go forward strategies and direction
• Present cost estimations for staffing related incentive programs and/or wage adjustments
• Travel as needed
• Other projects as assigned
Key Characteristics
• Bold : you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Analytical : numbers are your friend; you translate numbers/data into action and pave the way for efficiency
• Agile : proven ability to adapt quickly and deliver results in a fast-paced environment; you don’t get overwhelmed easily and thrive with autonomy
• Results-driven : natural problem solver with excellent prioritization skills and a focus on quality
• Customer-focused : you understand the importance of highly satisfied customers and are committed to delivering a product and experience that is second to none
Preferred Qualifications
• Bachelor’s degree in Supply Chain, Industrial Engineering, Business or relevant field
• 7+ years Fulfillment Operations / Manufacture Operations /Demand Planning (scheduling, planning, forecasting, performance measurements)
• Superior com