About this role
HelloFresh Adventures
Since the digitization of the grocery and meal delivery industry, HelloFresh has been at the forefront of revolutionizing the way we eat by making it more convenient and exciting to whip up mouthwatering meals from home! With over 500% growth since our inception in 2011, we’re now active and growing in 9 different countries across 3 continents! Come see what’s cookin’ at HelloFresh !
Position Overview
As a Field Learning Associate Manager and a member of the leadership team in one of our Fulfillment Centers, your role will be to manage the learning needs of all employees in the building. Your role will support the creation and delivery of products that improve the overall onboarding and the on- the - job learning experience. You will be the site POC for Field Learning and a key player building internal and external relationships between operations and Field Learning.
You will...
• Manage and develop Field Learning Specialist and Ops Trainers to identify and remove operational and training barriers
• Partner with the local team and cross functional leadership to deliver training products at a site level.
• Share and exchange best practices with direct reports and peers within the Field Learning network.
• Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.)
• Review DC level reporting and disseminate to key DC stakeholders and senior leadership of field learning and local business partners.
• Oversee training initiatives, ensuring deadlines are met, conduct needs based assessments internally while evaluating and communicating progress to Sr. Field Learning Managers.
• Review and maintain proper training records for compliance while overseeing the Powered Equipment program for your site.
• Create a positive team dynamic that encourages trainers to ask questions, provide feedback, adapt to the ever-changing business and stay focused on the customer experience.
• Promote food safety, quality and a safety-first culture at a site and national level.
You are...
• Personable: you are interested in training others and enjoy the challenges that come with teaching others
• Versatile: you are a committed partner that focuses on developing and leading teams
• Bold: you are a flexible, organized and optimistic
• Bright: you have successfully contributed to major projects, training initiatives and supported programs in a warehouse environment , retail or food service environment.
• Innovative : You are open minded to alternative approaches that support local initiatives
• Customer-focused: You are obsessed with delivering a positive customer experience and you strive to deliver a product that is second to none
• Able to lift up to 50 pounds with or without assistance
• Able t