About this role
The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub are of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and providing coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization.
Shift: Wednesday-Saturday 10pm start time
You will...
Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination.
• Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road.
• Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
• Conduct team huddles, to maintain engagement and an open line of communication with employees
• Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
• Monitor and evaluate the safety, cost, quality, and other agreed indicators
• Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
• Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
• Operate a lean facility by making recommendations to improve and implement new processes
• On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop.
• Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice Hard-working, driven, and the ability to work and make decisions independently
• Ability to collaborate cross-functionally with other supervisors to coordinate activities
You are...
• Inclusive in your approach to engage staff and bring out the best performance in a team
• A conveyer of clear vision, setting direction and goals, and driving team understanding during daily/weekly stand-ups and leadership reviews
• Sound in data-driven decisions that express originality and an enterprising mindset
• Collaborative - enjoys working with different teams to gather inputs A connector of complex problems at all levels through excellent written and verbal skills
You have...
• High school diploma or equivalent
• Preferably 2+ years' experience managing operations