About this role
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Who we are:
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We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role: Business Controls Director supporting SoFi’s Global Operations business function which is positioned in the first line of defense (1LOD). This leader will facilitate and drive consistent implementation/execution of core 2nd Line of Defense (2LOD) Risk Management programs such as RCSA, Issue Management, and Control Testing. The Business Controls Lead will act as the direct advisor to the senior leaders of SoFi, promoting risk-awareness, the overall effectiveness of risk and compliance management program implementation, and the execution across the 1LOD. The role will provide support and provide advisory services directly to the department heads and their teams to accelerate and ensure quality execution. Responsible for supporting and driving consistent 1LOD adherence to critical programs such as building and maintaining risk and control self-assessments (RCSAs); identification and evaluation of control effectiveness through control testing; 1LOD risk reporting; and supporting audits and regulatory exams. Monitors the first line of defense in these assigned functions to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data to identify and seek improvements in the control environment for these areas. Contributes to the overall design and build-out of SoFi Business Controls function.
What you’ll do:
• Partner and collaborate across your covered departments: the second line of defense Compliance and Risk Management teams; Audit; and Regulators to support a diverse portfolio of risk and compliance-based initiatives to effectively manage and mitigate operational, compliance, strategic and reputational risk.
• Be the direct “one-stop quarterback” to Global Operations senior leaders of each department on all matters related to effective risk management
• Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies & practices to provide advice to stakeholders
• Partners with functional unit leaders to ensure existing and emerging risks stemming from business activities are effectively identified, measured, monitored, and controlled.
• Engage in large and complex initiatives and programs to