About this role
The Opportunity
Our PRM (Partner Relationship Management) platform is the operating system for MongoDB's entire partner ecosystem — the system partners and internal teams rely on for onboarding, deal registration, enablement content, incentives, and reporting. We're looking for a Director, Business Product Manager to own the business vision and requirements for this platform: the strategic counterpart to the engineering/IT team that builds it. This is a business-side role — you won't be writing code — but you need to understand PRM deeply enough to translate partner and internal stakeholder needs into a clear product vision, a prioritized roadmap, and requirements engineering can build against.
You'll report to the VP of Partner Strategic Operations and work as the connective tissue between the partner organization (Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations) and the engineering/IT teams who build and maintain the platform.
We are looking to speak to candidates who are based in Palo Alto for our hybrid working model.
What You'll Do
Own the vision and strategy
• Define and own the long-term business vision and strategy for the PRM platform, anchored in the needs of partners and internal partner-organization stakeholders.
• Build and maintain a prioritized product roadmap that balances competing demands from Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations, and field/partner-facing teams.
• Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, and emerging AI-native entrants) to inform build-vs-buy and platform evolution decisions.
Gather and write requirements
• Run structured discovery with stakeholders across the partner organization to surface needs, pain points, and opportunities, and translate them into clear, prioritized requirements.
• Author business requirements documents (BRDs), user stories, and acceptance criteria that engineering and IT can build against without ambiguity.
• Maintain and groom the product backlog, balancing new capability requests against platform stability, data quality, and technical debt considerations raised by engineering.
Work cross-functionally to deliver
• Act as the primary business-side liaison to Engineering/IT and any implementation partners or vendors, ensuring business intent survives translation into technical delivery.
• Partner closely with the Digital Process & AI Operations lead to align on which PRM capabilities should be built as native platform features versus automations layered on top.
• Lead or participate in UAT (user acceptance testing) cycles to confirm delivered functionality meets business requirements before release.
• Drive change management and adoption for new PRM capabilities — communication, training