About this role
About the Team
DoorDash Design website: https://careers.doordash.com/career-areas/design
DoorDash Design blog: https://medium.com/design-doordash
DoorDash blog: https://blog.doordash.com/
About the Role
DoorDash is looking for a Design Director for our Brands business. This role sits at a uniquely strategic intersection of DoorDash's multisided marketplace — bridging the needs of Brands, retailers, and consumers to power discovery, growth, and a more personalized shopping experience across the platform.
This role owns the end-to-end experience that Brands have on DoorDash. In the near term, that means ensuring brands can understand their business through rich sales data and operational metrics, manage their business by pushing catalog changes and maintaining their presence on the platform, and grow their business through ads and promotions. The aggregate brand investment on DoorDash runs into the billions, making this a critical growth lever for the company.
Looking ahead, there are a lot of opportunities to design across all of New Vertical (NV) Growth Products — growing along three dimensions: expanding the customer base from brands to broader brand partners and ultimately to a brands-plus-retailers model and incubating new product surfaces including insights tools, in-store solutions, and more.
Through your leadership and vision, you will help DoorDash become the trusted growth partner for every brand looking to reach customers at scale — while delivering more relevant, personalized experiences to consumers.
This role will report into our Head of Design for Ads & Promotions and lead a major pillar in the org.
You’re excited about this opportunity because you will…
• Set the vision for Brands design and define the pragmatic milestones to achieve that vision with your cross-functional team
• Deeply immerse yourself into the complexity of the merchant and advertiser design problems, drive meaningful solutions, and make a measurable impact on business
• Actively practice and evangelize customer-centric thinking organizationally
• Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission
• Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace
• Hire the best talents who will raise the bar at DoorDash
• Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
• Build a culture that elevates the team, in terms of both performance and morale
• Establish the operation model that increases the team’s effectiveness
• Align the team’s priorities and deliverables to the company’s overarching strategy and goals
• Be an inspirational leader through your creativity, vision, commitment, and persistence
We’re excited about you because…
• You thrive in a fast-paced product environment
• You exhibit a strong bias toward action