About this role
ABOUT US
At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO:
- Serve as a trusted partner to Sierra’s Head of Product & Agent Development, supporting a rapidly growing product, engineering, and design organization.
- Proactively manage the leader’s complex calendar, meetings, and travel, coordinating with direct reports, the broader leadership team, and external stakeholders.
- Coordinate domestic and international travel across EMEA and APAC time zones, with careful attention to itineraries, agendas, logistics, and preparation.
- Anticipate needs, surface potential conflicts, and independently resolve issues when priorities change or timely guidance is unavailable.
- Prepare the leader for meetings with relevant briefing materials, organizational context, and clearly defined priorities.
- Manage logistics for recruiting events, customer meetings, external speaking engagements, and other occasions when the leader represents Sierra.
- Draft internal and external correspondence, serving as a credible and professional representative of the Product & Agent Development organization.
- Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization.
- Plan and execute leadership meetings, team off-sites, trainings, and operating rhythms tied to team operations.
- Establish and continuously improve administrative systems and processes that support a rapidly scaling organization.
WHAT YOU’LL BRING:
- 10+ years of Executive Assistant experience, including direct support of C-suite executives leading complex or global organizations.
- Experience supporting product, engineering, or technology executives in a fast-paced environment.
- Experience coordina