About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Lead Salesforce Developer within the Business Technology and Transformation (BTT) team, you will be a technical cornerstone in delivering innovative solutions on the Salesforce platform. You won’t just write code; you will collaborate with architects, admins, and engineering managers to scale an ecosystem that supports Toast’s ambitious global growth. We are looking for a "bar-raiser" who thrives on technical excellence and mentorship.
A day in the life (Responsibilities)
• Technical Leadership: Drive the development of high-performance Salesforce solutions, Salesforce CPQ, spanning Apex (Triggers, Async, Patterns), LWC, and complex integrations (REST/SOAP).
• Architectural Stewardship: Ensure all solutions adhere to best practices regarding the Salesforce Data Model, Security, Sharing, and Visibility.
• Mentorship & Quality: Act as a technical mentor to junior and mid-level developers. You will own the code review process, fostering a culture of high-quality, maintainable code and "review etiquette."
• Release Excellence: Oversee the end-to-end deployment lifecycle, including GitHub PR processes, merge conflict resolution, and CI/CD best practices.
• Strategic Planning: Partner with leadership to provide accurate story sizing and project estimates within a SCRUM framework. You are expected to proactively identify blockers and escalate risks before they impact delivery.
• Expert Troubleshooting: Act as the final line of defense for complex production issues, leveraging the Developer Console, Workbench, and Debug Logs to optimize performance and resolve errors.
What you'll need to thrive (Requirements)
• Industry Tenure: 10+ years of Salesforce development experience within a large-scale Enterprise environment.
• CPQ Expertise: Deep hands-on experience with Salesforce CPQ (Products, Pricing Rules, Lookup Queries, and Quote Templates). You should understand the nuances of the Quote-to-Cash domain.
• Advanced Engineering: Proven mastery of Apex, Lightning Web Components (LWC), and platform event-driven architectures, Web-services & integration.
• Team Leadership: Previous experience leading a team of developers through successful project delivery.
• Process Oriented: Advanced understanding of the SDLC and Agile methodologies.
• Hybrid Collaboration: Ability to work in a hybrid model (3 days per week in-office) if located within 25-50 miles of a Toast office.
• Education & Certs:
• Bachelor’s Degree in Engineering or a related technical field.
• Salesforce Platform Developer I & II certifications.
• Salesforce CPQ Specialist certification is a significant plus.
What will help you stand out (Nonessential Skills/Nice to Haves)
• Tooling: Familiarity with ServiceNow, Jira, or Copado for CI/CD.
• Domain Knowledge: Experienc