About this role
About the Team
Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries through a new type of convenience. Inside DashMarts we sell household essentials, groceries, brand-name favorites, local favorites and so much more! We have sites all over the country and are growing our geographic footprint, fulfillment services we offer and scaling our existing sites today!
About the Role
DashMart Fulfillment Services (DFS) transforms DashMart from a standalone retailer into the fulfillment platform powering e-commerce on and off DoorDash. DFS enables traditional grocers to accelerate toward best-in-class quality and economics while giving consumers faster, higher-quality delivery from the brands and selection they already trust. As a Manager on our Logistics team, you will own all cost and fulfillment metrics that impact how we manage our business. You will own reporting on weekly metrics, driving operational improvements to identify efficiencies, improve how our dasher operates and so much more! You will work directly with finance, product, engineering and local operations.
You will report to a Senior Manager within our Central Strategy & Operations team. This is a non-technical role and sits under our Strategy & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and testing products in the field - across DashMarts and third-party stores.
You’re excited about this opportunity because you will…
• Operate. You will understand the forecast systems that power our business inside and out — serving as the DRI fulfillment cost and efficiency metrics.
• Experiment. You will identify forecast variance drivers, develop hypotheses, and test model and product changes in partnership with Product, Engineering, and Data Science — including leveraging AI-enabled forecasting tools.
• Scale. You’ll transform analytical insights into operational experiments that create measurable and scalable improvements in forecast precision.
• Build. You’ll do whatever it takes to launch and maintain forecasting enhancements — from writing complex SQL queries to drafting product requirements and supporting GTM efforts.
• Analyze. You’ll assess the operational and financial impacts of operational experiments, model tradeoffs, and iterate based on data.
• Lead and collaborate. You’ll influence a cross-functional team, including local operations, engineering, product, and data science, driving alignment on roadmap priorities.
We’re excited about you because…
• You’re analytical and a tool builder. You have a strong analytical background, advanced SQL proficiency, and a deep understanding of AI tooling. You have past experie