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Full-time jobsthe United States

Manager, Software Engineering - Observability

figma · San Francisco, CA • New York, NY • United States · Full-time

About this role

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma’s Observability engineering team builds and operates the systems that give us deep visibility into the health, performance, and efficiency of our platform. From metrics, logs, and traces to cost attribution and budgeting, this team ensures that engineers across Figma can detect issues quickly, understand system behavior at scale, and make informed decisions about reliability and spend. The team owns and evolves our core observability stack—including platforms like Datadog, shared instrumentation libraries, and the agents and operators that power telemetry collection—while continuously raising the bar on signal quality and operational clarity.

This team ensures that engineers across Figma can detect issues quickly, understand system behavior at scale, and make informed decisions about reliability. The team owns and evolves our core observability stack—including platforms like Datadog, shared instrumentation libraries, the agents and operators that power telemetry collection, and a host of internally developed components to power AI Trace Observability —while continuously raising the bar on signal quality and operational clarity.

As the Engineering Manager for Observability, you will lead a team of five engineers responsible for shaping the future of visibility and efficiency at Figma. You’ll define the strategy for instrumentation standards and cost transparency, drive initiatives to optimize observability footprint and spend, and explore innovative AI-driven approaches to anomaly detection and operational automation. This role is well-suited for a leader with strong distributed systems experience who is motivated by platform leverage, cross-functional impact, greenfield AI Observability work and building systems that enable every engineering team to operate with confidence and precision.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Lead and grow a team of 5 engineers responsible for the reliability, scalability, and evolution of Figma’s Observability and AI Trace Observability platforms.

• Own and operate the AI Trace Observability ecosystem, including a safe telemetry pipeline that aggregates all relevant data, runs it through classification and then gives engineers the ability to run evals against this data.

• Own and operate Figma’s core observability stack, including vendor platforms such as Datadog, ensuring high availability, strong data quality, and effective signal-to-noise

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