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Full-time jobsthe United States

Operations Associate, Mapping

doordashusa · San Francisco, CA; Tempe, AZ · Full-time

About this role

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

As a Mapping Operations Associate (D3), you will be a key individual contributor on the Mapping Ops team, focused on keeping the fleet’s maps healthy and current. You will coordinate and execute data collection runs, validate map accuracy against real-world conditions, and drive the day-to-day workflows that ensure released maps stay serviceable as ODDs evolve. This role sits at the intersection of field operations, data quality, and cross-functional coordination — you will work closely with map curators, engineers, and local operators to surface issues quickly and see them through to resolution.

You're excited about this opportunity because...

• Coordinate and execute data collection runs using the Miata/mapping vehicle to capture up-to-date sensor data for map maintenance and re-mapping of existing ODDs.

• Monitor released maps for degradation, blockages, and serviceability issues; triage and prioritize map maintenance tickets in Jira and surface blockers to the appropriate team.

• Perform map validation workflows — including drive-all-lanes checks and QA reviews — to confirm that updated maps meet accuracy and safety standards before re-release.

• Maintain a healthy live-map state by tracking open blockages, coordinating curation fixes with map specialists, and verifying resolutions are reflected in deployed maps.

• Serve as a coordination point between local operators, map curators, and engineers: relay field observations, document recurring issues, and help translate operator feedback into actionable curation tasks.

• Execute and document the map maintenance pipeline (curation, QA, validation) following established SOPs, and flag gaps or inefficiencies to the Mapping Ops Lead.

• Support the ODD expansion process by scheduling and conducting data collection for new or modified zones and ensuring outputs are handed off cleanly for curation.

• Track and report on map health metrics — including blockage counts, validation pass rates, and maintenance cycle times — using Sigma and internal dashboards.

• Identify and escalate tooling issues encountered during data collection or validation workflows; contribute feedback to improve mapping tooling and curation processes.

• Maintain accurate documentation of data collection routes, validation results, and map maintenance actions to support audit trails and continuous improvement.

We’re excited about you because…

• 1–2+ years of experience in field operations, data collection, or technical operations — ideally in an autonomous vehicle, robotics, or mapping environment.

• Hands-on familiarity with data collection vehicles or sensor-based mapping workflows; comfortable operating a mapping vehicle in public road envir

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