About this role
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.
PagerDuty is looking for a People Operations Coordinator to join our HR Infrastructure & Operations team. This role is focused on tactical and administrative excellence, providing foundational support across HR operations, talent acquisition coordination, and global hub management. Working full time out of our Atlanta office, you will ensure the seamless execution of daily workplace experiences and core HR workflows to support our global team.
thrives in a dynamic environment, enjoys working cross-functionally, enjoys a challenge, and is passionate about creating a positive, seamless workplace experience for all.
This is an in-office position in Atlanta, GA (5 days per week) with the flexibility to occasionally work from home on Friday.
Key Responsibilities
• HR Operations: Partner on onboarding, offboarding, Workday data integrity, and compliance tasks.
• Talent Acquisition Coordination: Manage ATS workflows, handle executive scheduling, and lead on-site interview coordination.
• Global Hub Support: Lead centralized management of global hub programs (including Lunch programs, Kadence system administration, etc.).
• Local Workplace Experience (Atlanta / Toronto): Serve as the HR point of contact for local hub operations; own day-to-day employee presence and light facilities coordination.
Basic Qualifications
• 1–3 years of experience in an HR support, talent acquisition coordination, or workplace operations role.
• Proven track record in handling administrative scheduling, ATS management, and operational logistics.
• High attention to detail with the ability to maintain data accuracy in HRIS platforms (Workday preferred).
• Strong organizational skills and the ability to manage on-site hub logistics and vendor programs.
• Excellent written and verbal communication skills with a customer-service mindset.
• Ability to handle sensitive and confidential employee information with high discretion.
• Ability to work on-site out of our Atlanta office 5 days a week.
Preferred Qualifications
• Bachelor's degree from an accredited college or university in a related field, or equivalent years of experience
• Creative problem-solving skills
• Strong technical skills with the ability to learn and navigate