About this role
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
The People Systems Coordinator plays a key role in keeping our People systems and operations running smoothly as we scale. You’ll own the day-to-day administration of our core HR tools — primarily Workday and our workflow automation platform — ensuring employee data is accurate, workflows function reliably, and systems continuously improve.
This role sits at the intersection of People Operations and systems. Much of your work will happen behind the scenes, directly within our tools — managing updates, resolving issues, and maintaining the integrity of our data and processes. You’ll be trusted to independently handle core transactions, investigate when something doesn’t look right, and ensure our systems are working as intended.
Over time, you’ll have the opportunity to improve how we operate by identifying gaps, strengthening processes, and expanding automation across our People tech stack. If you enjoy working in systems, solving problems, and creating more efficient ways of operating, this role offers a strong path to deepen your impact.
What you'll do
• Own day-to-day administration of core HR systems like Workday and AI HR Ops tools
• Execute system updates and employee transactions with a high level of accuracy
• Troubleshoot and resolve issues that can’t be handled through existing workflows
• Identify and fix data issues, access problems, and broken processes
• Keep HR systems and workflows running smoothly and up to date
• Respond to People Ops tickets and support employees with system-related questions
• Maintain clear documentation and address recurring issues at the root cause
• Continuously improve processes and expand automation to help the team scale
Qualifications
Required
• 1-2 years of experience in an HRIS, People Ops, or HR Coordinator role
• Genuine appetite for learning and owning HR tech platforms — not just using them
• Strong data hygiene habits: consistent accuracy when touching employee records and system configurations
• Track record of improving processes and documenting them clearly
• Clear written and verbal communication; able to make complex processes simple for non-technical