About this role
About the Team
The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We deliver value through agility, technology, and a people-first mindset—creating environments where employees and guests feel safe, welcome, and confident.
As DoorDash continues to evolve its workplace experience globally, our Corporate Safety and Security team is reimagining how physical security integrates seamlessly into every employee and guest interaction. The Manager, Physical Security Initiatives will play a key role in designing and delivering this next-generation security experience.
About the Role
We are hiring a Senior Associate for an on-shift role within the intelligence team in DoorDash’s Global Operations Center (GOC). Reporting to the Manager, Risk Intelligence and Investigations (RI), this role operates at the intersection of technology, tradecraft, and crisis management—delivering foresight and defining the intelligence guardrails that guide escalation and response that safeguards DoorDash’s people, operations, and brand. You will work alongside a small, high-performing team, producing actionable insights and enabling enterprise leaders to mitigate disruptions. You will use your intelligence expertise, creativity, and leadership to solve the information gap in global security.
You are excited about this opportunity because you will…
• Represent a 24/7 Intelligence Team with Ownership: Represent DoorDash’s Risk Intelligence team within the 24/7 GOC as the most senior team member on shift, ensuring consistent analytical rigor, and shift performance through clear leadership and decisive action.
• Deliver Predictive Foresight with Bias to Action: Produce AI-enabled intelligence that identifies emerging risks early and drives timely, actionable decisions that safeguard operations and brand trust.
• Leverage Expertise and Technology: Showcase subject matter expertise in geopolitics, meteorology, natural hazards, civil unrest, and investigations. Leverage technology to amplify analytical abilities and maximize intelligence product opportunities.
• Serve as Intelligence Lead During Critical Incidents: Act decisively as on-shift intelligence lead by providing risk assessment, foresight, and decision-ready context to support incident command. When required, lead the GOC through a critical incident as a senior team member.
• Produce Routine and Proactive Intelligence Products: Develop and present a Daily Intelligence Brief, subject-specific INTSUMs, formal intelligence assessments, dashboards, and other ad-hoc intelligence support or products.
• Alert Detection and Escalation: Continuous monitoring of tactical-level intelligence feeds. Triage alerts and apply effective analytical judgment through escalation procedures. Identify and own emerging event analysis.
• Advance Automation and Operational Efficiency: Partner with Engineering and Tech Ops to embed