About this role
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Senior Billing Specialist will be responsible for managing and executing end-to-end billing processes within Lyft's AR Operations team, with a focus on both domestic and international billing operations. This role requires a detail-oriented professional with extensive experience in billing operations, financial reporting, and cross-border invoicing. The Senior Billing Specialist will collaborate across Finance, Revenue, Sales and Billing Ops teams to ensure accurate, compliant, and efficient billing practices at scale.
Responsibilities:
• AR Operations & Billing
• Generate and review invoices to ensure accuracy and completeness across domestic and international accounts.
• Reconcile billing data with financial records to ensure consistency and integrity.
• Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
• Address and resolve billing discrepancies and disputes promptly
• Support multi-currency billing workflows, including currency conversion, exchange rate application, and FX-related reconciliations.
• Ensure compliance with country-specific invoicing requirements, tax regulations (VAT, GST, WHT), and e-invoicing mandates across international markets.
• Data Management and Reporting
• Maintain and update billing systems including Oracle Fusion, Zuora, and Salesforce.
• Prepare regular billing reports and financial statements
• Reconciliation and Audit
• Reconcile billing accounts and resolve discrepancies, including intercompany and cross-border transactions.
• Assist in internal and external audits related to billing and financial reporting.
• Support SOX compliance by adhering to internal controls and documentation standards.
• Partner with Tax and Legal teams to ensure international billing is compliant with local regulations.
• Process Improvement
• Identify and implement improvements to billing processes to enhance efficiency and accuracy.
• Drive automation and scalability improvements across the billing lifecycle.
• Contribute to the buildout and refinement of international billing frameworks as Lyft expands into new markets.
• Collaboration and Communication
• Work closely with Sales, Billing Ops, Revenue Accounting, and Finance teams to ensure accurate billing and resolve issues.
• Communicate effectively with internal and external customers, including international partners, to address billing inquiries.
• Collaborate with cross-functional stakeholders in Legal, Tax, and Sales on international billing matters.
Experience:
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 4-6 years in billing, finance, or a related field, with at least 1 year in a senior role.
• Proficiency in billing software and financial systems, including Oracle Fusion, Zuora, and/or Sales