About this role
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The Chief Business Office (CBO) Business Operations team is seeking a Senior Business Operations Manager to drive financial rigor, operational consistency, and strategic alignment across day-to-day operations for the CBO Organization. We are looking for a self-motivated, deeply analytical, and high-energy professional to design, own, and optimize critical business processes, financial frameworks, and strategic initiatives that support the Chief Business Officer (CBO) organization.
You are a strong self-starter who is expected to operate with high autonomy, maintain rigorous accountability, and serve as a proactive strategic thought partner to leadership. You excel at translating broad goals into structured operational frameworks, managing senior stakeholder relationships, and handling sensitive company data with absolute discretion and confidentiality.
WHAT YOU’LL DO
• Drive full program ownership for CBO budgets, including AI-specific costs and ROI, and tie back to broader LRP financial process and models, establishing end-to-end operational workflows, financial discipline, and strategic accountability across the organization
• Lead budget allocation recommendations and scenario modeling to provide leadership with data-driven alternatives and impact analyses during strategic planning pivots
• Architect and deliver Long Range Plan (LRP) and Annual Planning Financial inputs for the Chief Business Officer, collaborating closely with strategic stakeholders to build multi-year financial projections that align with overarching corporate visions
• Drive high-impact strategic initiatives using program management best practices, ensuring complex, cross-functional programs are delivered on time, within scope, and aligned with core leadership objectives
• Streamline core operational processes and infrastructure by evaluating and implementing AI tools and automated workflows that scale efficiency, e