About this role
MongoDB is seeking a Senior Director to provide global program leadership across our PoD Program — the operating model supporting our most strategic global accounts, including Bank of America, JPMorgan Chase, UnitedHealth Group, and Adobe — as well as to lead global program management for our AI, Digital Native, and Acquisition account segments.
This is a highly cross-functional, strategic role at the intersection of sales strategy, revenue operations, and go-to-market execution. The ideal candidate is a systems thinker who can architect scalable program frameworks, translate data into actionable whitespace and account strategy, and align Product, Services, Sales, and Partner organizations around a shared playbook for growth in our highest-priority accounts and fastest-growing segments.
You will operate as the connective tissue between field sales leadership, account teams, and corporate functions — ensuring our most important customers and our highest-growth segments receive consistent, best-in-class coverage models, sizing, and go-to-market motions.
We are interested in speaking with candidates who are based out of Austin, New York, and San Francisco
Role Responsibilities
Strategic Account Program Leadership (PoD)
• Own the end-to-end operating cadence for the PoD program covering MongoDB's most strategic global accounts (e.g., Bank of America, JPMC, UnitedHealth, Adobe)
• Partner with global account leaders to ensure consistent program governance, executive reporting, and cross-regional alignment
• Serve as the central point of coordination for account planning cycles, QBRs, and executive engagement across PoD accounts
Segmentation
• Design and continuously refine global account segmentation frameworks across strategic, AI/Digital Native, and Acquisition accounts
• Ensure segmentation logic reflects growth potential, product fit, and strategic value, and is consistently applied across regions
Whitespace Analysis
• Build repeatable whitespace analysis methodologies to identify expansion opportunities within existing accounts and adjacent buying centers
• Partner with sales and analytics teams to operationalize whitespace insights into account plans and territory design
Best Practice Sharing
• Establish mechanisms (playbooks, communities of practice, enablement forums) to capture and scale best practices from top-performing account teams globally
• Drive knowledge-sharing loops between strategic account teams, AI/Digital Native teams, and Acquisition sales
Sales Plays
• Design and launch targeted sales plays aligned to product launches, industry motions, and segment-specific opportunities (e.g., AI workloads, digital-native growth patterns, net-new acquisition)
• Partner with Product Marketing and Sales Enablement to ensure plays are field-ready, measurable, and iterated based on performance data
Cross-Functional Alignment
• Serve as the primary program owner aligning Product, Services, Sales, and Partner organizations arou