About this role
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
Zscaler is looking for a Senior Manager, Product Marketing Operations to apply operational rigor, elevate execution, and drive measurable performance across marketing launches, rapid response campaigns, and key company events. This is a high-impact individual contributor role embedded within the PMM Strategy and Operations function. You'll work cross-functionally across marketing, product management, sales, communications, and events and in close partnership with the Revenue Marketing organization to ensure every marketing launch lands with precision and impact. Beyond launches, you'll drive rapid response programs and contribute to flagship events that define Zscaler's market presence. This is a role for someone who sees operational excellence not as a support function, but as a competitive advantage.
What You'll Do (Role Expectations)
• Own end-to-end execution of Zscaler's marketing launch process, serving as the single point of contact for all Tier 1 launches across marketing, product, sales, communications, web, creative, and events, maintaining the launch calendar, documentation, and deliverable trackers
• Partner with Revenue Marketing, PMM leads, and Sales Enablement to align launch execution with demand generation, campaign timing, and integrated marketing programs, ensuring full readiness including sales and partner training materials
• Own and continuously optimize Zscaler's Rapid Response process, serving as the operational hub for real-time market activations, managing timelines, aligning contributors, and en