About this role
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community you will join:
Our Supply Enablement & Activation Team is growing and we want you to be part of it! Airbnb is looking for a seasoned Senior Manager, Supply Enablement to join our team. In this role, you'll lead a team of enablement and activation specialists responsible for building world-class content, training programs, and GTM activation at scale — equipping our field, vendor, and operations teams with the knowledge, skills, and tools to consistently acquire, grow, and retain high-quality supply across Homes, Hotels, Services, and Experiences.
The difference you will make:
This role requires candidates to be based in the US. This role is not eligible for relocation support.
This is a high-impact leadership role for someone who has lived the reality of frontline sales and account management, knows how to build and develop high-performing enablement teams, and has a sophisticated command of AI-powered tools to make enablement smarter, faster, and more measurable. You'll set the strategic direction, raise the bar on quality and craft, and ensure everything your team produces drives real, measurable behavior change in the field.
A typical day:
• Team Leadership & Development
• Lead, coach, and develop a team of enablement managers and activation specialists responsible for content creation and curation, training development, and GTM program delivery; Set clear goals, priorities, and quality standards across the team
• Build team capacity and capabilities, including identifying skill gaps, investing in development, and hiring exceptional talent
• Enablement Content & Program Strategy
• Co-own with Enablement Director and Foundations + Quality Enablement Manager, the end-to-end enablement content strategy — ensuring your team focused on ‘front of house’ produces high-quality, audience-specific, evergreen assets including playbooks, pitch decks, objection handling guides, onboarding curricula, and certification programs. Guide your team in leveraging AI for content development, personalized learning, coaching at scale, and practice — pushing the boundaries of what's possible with the tools in your stack
• Translate CBO and Supply strategy into actionable enablement plays, working closely with your team to bring them to life for field, vendor, and scaled ops audiences and developing strong working relationships with those teams
• Set and uphold a high bar for enablement deliverables from onboarding to upskilling — ensuring content doesn't just inform, but changes behavior and drives measurable performance outcomes.
• GTM Activation
• Partn