About this role
Senior Partner Program Manager - Datadog Reseller Program
Remote (US) or New York, New York, USA
We're looking for an experienced Senior Partner Program Manager to own partner pricing strategy, partner deal support, and pricing enablement across Datadog's Channels & Alliances organization.
In this role, you'll serve as the subject matter expert for partner pricing, helping shape how Datadog structures, operationalizes, and scales partner pricing across its ecosystem. You'll act as the primary liaison between Channels & Alliances and Deal Desk, ensuring partner-specific pricing requirements, commercial frameworks, and program considerations are represented in Datadog's broader pricing strategy and processes.
You'll support both internal teams and external partners by providing guidance on pricing models, deal structures, incentives, and commercial programs. You'll also own pricing enablement for the partner organization, developing training content and onboarding programs that help Partner Sales Managers confidently navigate Datadog's evolving pricing landscape.
This is a highly cross-functional role that requires deep experience with Deal Desk, partner commercial models, and SaaS pricing, along with the ability to translate complex pricing concepts into scalable programs, tools, and training.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do
Own global partner pricing for the Datadog Partner Network
• Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy
• Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements
• Advise Partner Sales Managers (PSMs) and partners on pricing models, deal structures, partner benefits, and commercial considerations
• Support partner-facing pricing conversations and help partners understand Datadog's consumption-based pricing model
• Partner with Deal Desk, Finance, Operations, Legal, and Leadership teams to evaluate and operationalize new partner pricing models, incentives, and commercial programs
• Ensure partner-specific pricing requirements are reflected in company-wide pricing processes, policies, systems, and tools
• Develop scalable documentation, playbooks, FAQs, and resources that improve pricing consistency across the partner organization
• Create and deliver onboarding and ongoing enablement programs for Partner Sales Managers related to partner pricing, deal strategy, and commercial programs
Who You Are
• 8+ years of experience in Deal Desk, Partner Operations, Revenue Operations, Pricing Strategy within a SaaS or technology company
• Direct experience working with Deal Desk to support pricing strateg