About this role
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
About the role
As a Senior Project Manager in the Professional Services Excellence team, you turn our most important priorities into well-structured, well-run initiatives that improve how PS works, collaborates, and delivers. You bring clarity, ownership, and strong execution discipline to complex problems, helping PS move from intention to reality and making sure improvements land across regions and teams.
This is an execution and strategy role, not a coordination one. You shape direction as much as you drive it: pressure-testing which initiatives matter, framing the problem, and then owning delivery end to end. You connect strategy to action by creating structure where it is missing, driving alignment across stakeholders, and ensuring new ways of working are adopted, not just launched. This is also a founding role on a new team, so you will help shape how the function operates and where it focuses first, not step into a fixed playbook.
Your scope is global. You will work on efforts expected to impact the global team, collaborating with leaders and team members across regions and influencing stakeholders across time zones. Your impact will show up in strong execution on our strategic priorities, clearer processes that reduce friction, and more time for PS teams to focus on delivering value to customers.
What you’ll do
Drive execution and deliver meaningful change
• Translate PS priorities into clear, structured plans with timelines, milestones, dependencies, ownership, and measurable outcomes.
• Lead end-to-end delivery of PS-wide and cross-domain initiatives, keeping them moving and making sure they land in operations.
• Bring strong change management discipline so new processes, workflows, and tools are adopted across teams and achieve their intended results.
• Remove blockers, create alignment, and make sure stakeholders know what is needed from them at every stage.
Shape priorities and provide leverage to PS leadership
• Pressure-test priorities with leadership: assess where the biggest gaps, risks, and opportunities sit, and bring a clear point of view on where to focus.
• Turn strategy and broad goals into actionable plans, helping leadership move from intent to execution.
• Surface risks, trade-offs, and progress clearly, enabling better and faster decisions.
• Coordinate work acro