About this role
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Software Development Engineer to join our team. This is an on-site (San Jose, CA) role, reporting to the Director, Software Development Engineering in the Zero Trust Exchange - ZIA Dev Ops/CI/CD/Infra department. In this role, you will be responsible for developing various full-stack tools to enhance engineering productivity while contributing to improved, high-quality documentation and self-serve materials.
What you’ll do (Role Expectations)
• Design and develop full-stack tools to drive engineering productivity
• Create and optimize comprehensive technical documentation and self-serve materials
• Oversee ongoing tool maintenance and provide robust engineering support
Who You Are (Success Profile)
• You act like an owner with a passion for the mission that fuels a strong bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a dedicated problem-solver who seeks out challenges and finds energy in delivering impactful solutions to hard problems.
• You are a high-trust collaborator who is ambitious for the team, embracing ongoing candor delivered with clarity and respect to build fast trust.
• You are an active learner with a true growth mindset who loves what you do, works with purpose, and constantly seeks feedback to develop yourself.
• You are a positive force who approaches complex challenges with a contagious, constructive energy and a resilient can-do spirit.
What We’re Looking for (Minimum Qualifications)
• Demonstrated curiosity and active expl